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Freshworks CRM

You can use these credentials to authenticate the following nodes:

Prerequisites​

Create a Freshworks CRM account.

Using API Key​

From Freshworks CRM:

  1. Access your Freshworks CRM dashboard.
  2. Click on your User icon in the top right and select Settings.
  3. Click on API Settings.
  4. Copy your API key.

From Studio:

  1. Enter a descriptive Credentials Name.
  2. Under Credential Data, enter the API Key obtained above in the corresponding field.
  3. In the Domain field enter the subdomain of your Freshworks CRM account. This is part of the URL, for example https://<subdomain>.myfreshworks.com/.
  4. Click Save to create your new credentials.