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Customer.io

You can use these credentials to authenticate the following nodes with Customer.io.

Prerequisites​

Create a Customer.io account.

Using Access Token​

  1. Open your Customer.io dashboard.
  2. Click on the user icon in the top right and select Account settings.
  3. Click on API Credentials.
  4. Click on the Create Tracking API Key button.
  5. Enter a name for the Tracking API Key in the Name.
  6. Select a workspace from the Workspace dropdown list.
  7. Click on the Create Tracking API Key button.
  8. Copy the displayed 'Site ID'.
  9. Enter the name for your credentials in the Credentials Name field in the 'Customer.io API' credentials in Studio.
  10. Paste the Site ID in the Tracking Site ID field in the 'Customer.io API' credentials in Studio.
  11. Copy the 'API Key' from the Manage API Credentials page.
  12. Paste the API key in the Tracking API Key field in the 'Customer.io API' credentials in Studio.
  13. Click on the App API Keys tab on the Manage API Credentials page.
  14. Click on the Create App API Key button.
  15. Enter a name for the App API Key in the Name field.
  16. Select a workspace from the Workspace dropdown list.
  17. Click on the Create App API Key button.
  18. Copy the displayed API key.
  19. Paste the API key in the App API Key field in the 'Customer.io API' credentials in Studio.
  20. Click on the Create button to create your credentials.

FAQs​

Why do I need the Tracking API Key and the App API Key?​

Customer.io uses different API Keys for different endpoints. Based on the operation you want to perform, Studio uses the correct API key to connect to your Customer.io account.